Best Auto Repair, Vestal

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Call us for all your car needs! 607-754-4644

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At VanDervort's Service Center Inc. in Vestal

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ASSOCIATIONS

  • IDENTIFIX
  • Jasper
  • AAA Approved Auto Repair
  • ALL-DATA
  • Interstate Batteries
  • Moog
  • kyb
  • raybestos
  • monroe
  • hankook
  • Car Care Aware

Testimonials

  • reviewicon
    The guys are honest and get the work done in a timely manner.

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    Booked the appointment, and was taken in almost immediately. Staff was friendly and courteous. Did the work in a timely fashion, and warned me of impending maintenance work. Worked up a quote for the work within 30 minutes. Returned the vehicle in the condition dropped it off - meaning that they didn't leave any evidence of their work in/on the vehicle. Overall excellent experience and will use their services again. I will recommend it to others who ask.

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    Always willing to work with you. You can purchase your own parts and they'll put them on. Love having access to loaner cars.

  • reviewicon
    Great service!

  • reviewicon
    Fantastic, great service and friendly, honest, helpful people. Will be going back.

  • reviewicon
    Great service and the crew there is always honest and reliable.